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The Company - Pinewoods
Technology Services FZE (Dubai U.A.E) under the Trade Name - Selfdrive.ae will be officially
Interpreted / titled as Selfdrive for this agreement. This instrument is a contract and governs
the legal relationship between Selfdrive and the Hirer / Renter.
The terms and conditions
below govern your use of and access to, selfdrive's service and contain conditions, imitations
and exclusions that might apply to you. Please read them carefully and keep them safe for your
future reference. |
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Selfdrive Mobility operates as
an aggregator, collaborating with automobile dealerships, car rental, and leasing companies to
host their fleets on its platform. Selfdrive Mobility does not own any of the vehicles rented or
leased through the platform. The terms and conditions outlined by Selfdrive Mobility apply for the
duration of the client's reservation. In the event of any defaults or disputes, Selfdrive
Mobility authorizes its partners, suppliers, or vendors to take appropriate legal action as
necessary.
Country-specific domain extensions are used solely for domain representation
and are associated with their respective legal entities . |
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| Definitions |
| 1) |
"Selfdrive"
refers to the provider of the car rental services via mobile application and the
ecommerce platform with its associated services. |
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| 2) |
"Hirer" represents
renters, driver, customer, client, lessor, or any corporate entity such as company, partnership,
trust, sole partnership that avails the service of selfdrive for renting a car on a daily, weekly,
monthly and yearly (lease) basis bound by the terms and conditions mentioned herein below |
|
| 3) |
"Booking/ Reservation"
represents a booking made by the hirer using the selfdrive mobile application (IOS | Android |
Mobile Site | Progressive Web Application (PWA)) or the platform availing the services pursuant to
the below terms and conditions subject to successful payment confirmation. |
|
| 4) |
"Booking Confirmation"
refers to any electronic communication (E Ticket) issued to the hirer by selfdrive upon a
successful booking after payment confirmation with all the relevant details related to the booking
with the terms and conditions agreed by the hirer. |
|
| 5) |
"Partner/Affiliate
Partners" represents a company or an organization including a car dealership, car
leasing or a car rental company, the principal supplier of the vehicle to the hirer and the
beneficial owner of the vehicle supplied. |
|
| 6) |
"Rental Agreement/ Lease
Agreement" refers to the rental/lease contract between the hirer and the partner for
the vehicle provided as part of the rental during the vehicle handover for the rental period opted
by the hirer. |
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| 7) |
"Vehicle" refers to the
car or any other vehicle rented pursuant to a booking that has been rented to the hirer and
includes its parts, components, accessories and contents supplied by selfdrive or its affiliate
partners. |
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| 8) |
"KM Allowance" refers to
the permissible kilometers allowed per day (Daily & Weekly) or per month for Monthly, Micro lease
and leasepro bookings during the rental period as agreed and accepted during the booking. |
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| 9) |
"Excess KM" refers to any
additional kilometers driven more than the permissible kilometer as agreed during the booking
confirmation, during the rental period or at a time earlier in the event of the early termination
|
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| 10) |
"Early Termination" refers
to an event in which the hirer is terminating the contract prior to the actual end date and is
subject to early termination charge. |
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| 11) |
"Early Termination Charge"
refers to the penalty incurred by the hirer due to the event of terminating the contract prior to
the actual end date. |
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| 12) |
"Convenience Fee" A
Non-Refundable per transaction fee charged on all Monthly/Micro lease/Personal Leasing
reservations/booking including extensions processed through the Call Center, Mobile Application,
Website and/or any other mode independent of any other additional charges. |
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1. Insurance
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| 1)
|
Comprehensive
insurance is provided subject to current U.A.E. Law. The hirer is liable for the insurance
excess of AED 1500/- to AED 5000/- varies per car category. Excess amount for Hatch Back
and Sedan AED 1500 - 2500/-, SUV AED 2000- 2500/-, Luxury cars such as BMW will have
minimum excess of AED 2500 - 5000/- against claims resulting from each and every accident
including (hit-and-run) reporting you at fault/ unknown (as evidenced by a Police report).
This can be waived off by purchasing SD Protect while making the booking. A fixed admin
fee of min. AED 75/- to max AED 1500/- per month will be charged as per the car model.
Police Report is mandatory to claim the insurance
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|
| 2)
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The Hirer shall not act
in any way that would invalidate the risk or increase the cost of insurance in respect of
the vehicle. In the event of breach of this clause the hirer is liable to pay the company
for all loss, damage, costs and expenses which arises therein. Hirer will not do anything
that may prejudice any warranty or Maintenance contract given by the manufacturer of the
vehicle. |
|
|
| 2.
Kilometers Allowance |
| 1)
|
Kilometers are limited to 250km per day, 1500km per week & 3000km to 5000 km per month
depending upon the car selected (Refer to the E ticket for exact details) and for Price
Lock Option i.e. More than 1 month booking it will be 3000km per month or can offer
Unlimited Mileage on selected Rentals
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| 2)
|
Hirer
agrees to maintain within the agreed and allowed kilometers as per the booking
confirmation. In the event if the hirer has exceeded the agreed kilometers, each
additional kilometer will be charged at AED 1 to AED 10 based on the car model (refer to
the e ticket shared for actual details). In the event of an early return, the excess
kilometers will be charged as per the duration of the return based on the allowed
kilometers
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|
|
| 3. Maintenance
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| 1)
|
It includes routine
servicing at 1,500 Km (1st Service), oil change at every 5,000 Km, and major servicing at
every 10,000 Km or at every six months whichever comes first.
|
|
| 2)
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All Cars Needs to be
serviced with regular intervals 12000km or 2 years. Unless the car issues a service
warning. It's the responsibility of the hirer to request for servicing using the
appropriate means. Any delay in requesting for the servicing leading to the damage/breach
of warranty will be the hirer's liability.
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| 3)
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The customer shall not
have the vehicle serviced, maintained, repaired with any other third parties.
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|
| 4. Replacement
Vehicle/s |
| 1)
|
In the event of routine service
(Downtime of more than 24 hours),maintenance and / or breakdown a replacement vehicle of
similar category nearest in size and amenities to the hired one, as is possible, will be
provided at no extra cost subject to the availability.
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|
| 2)
|
The company reserves the right to
recall the rented car by the hirer due to Vehicle End of service, Expired warranty,
Expired Vehicle License / Plate registration / Insurance or any other subject matter to
which the car is in a non-drivable state (or) a recall of the car has been requested by
the manufacturer. |
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| 3)
|
In the above case selfdrive and its
partner will provide an alternative option to maintain the basic level service contract.
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|
| 4)
|
In case the Hirer refuses to accept
the replacement car provided the contract will be considered terminated under Daily,
Weekly & Monthly Subscription bookings. In case of a Leased cars under Micro lease / Lease
Pro this will be treated as early termination & standard termination charges will be
applicable. |
|
|
| 5. Accidents |
| 1)
|
In the event of any damage or accident
to the car, police must be called before the vehicle is moved and a police report and a
repair slip must be obtained. Should these documents failed to be obtained, then the Hirer
is responsible for all damages incurred. It is the hirer's responsibility to obtain this
document. |
|
|
| 6. Traffic
Violations & Salik |
| 1)
|
All costs incurred as a result of
Fines or Salik or other Penalties (imposed by traffic police or any other legal
authorities) taking place during the Rental usage will be Hirer's responsibility and
would be recovered accordingly. Company reserves the right to charge the credit card to
cover the above said non-rental charges and an email with the supporting document will be
shared to the registered email ID. |
|
|
| 2)
|
There will be a Flat Fee of AED 50 for
fines below AED 350 and Flat 15% for fines above AED 350 additional admin fee on top of
traffic fine charges and AED1/- on top of each Salik charge. |
|
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| 3)
|
In the event of traffic violation
where car impound fine is imposed the total amount of such a fine plus the admin fee will
be charged & paid direct to the RTA. In case of black points, where the hireris required
to visit the police station or any other concerned authority to clear the fine and
transfer the back points, the hirer is required to complete the same within 2 hours from
the time of receiving the details.Failing to do so will lead to the disruption of the
service with the maximum extent of contract terminationwith the necessary charges applied
or vehicle immobilization. Selfdrive will charge AED100 per day as late fine for each day
till the black points are transferred and fine is removed. Also, in the event where Black
points and Car impound is filed Selfdrive reserves the right to discontinue the agreement
with immediate effect with necessary charges and penalties applied& or force collect the
car to safeguard its assets.Service continuity is a sole discretion of Selfdrive and/or
its affiliate partners. |
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| 4)
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For all Fines involving black
points/block fines, Selfdrive and/or its authorized partner will settle black point fines
directly with authorities, transferring points to the hirer's license. The hirer will
receive email notification with supporting documentation. A mandatory clearing fee will
apply in addition to the standard admin fee as per the below:
• UAE residents:
AED 200 + VAT
• Non-UAE residents: AED 300 + VAT |
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|
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| 7. Fuel, Water,
Oil & Tire Pressure |
| 1)
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Special or Unleaded fuel is to be used
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| 2)
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20% admin fee is will be charged to
the refueling cost. |
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| 3)
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It is the responsibility of the hirer
to check water and oil levels as well as tires pressure from time to time and keep it
maintained at such levels as is expected as per the make of the car. Any kind of Damage or
Puncture to the tire will be billed to Hirer and the hirer is authorized for any change
the tire as per the OEM brand, make and specification only.In case of any deviation is
being notice at the time of vehicle return, the hire will be charged accordingly as
invoiced by the partner. |
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|
| 8. Vehicle
Condition & Tinting Glass |
| 1)
|
The Hirer must keep the hired vehicle
in a clean, safe, and sound condition to avoid any additional charges pertaining to the
cleaning of the vehicle at the time of vehicle return. |
|
|
| 2)
|
Tinting of vehicle's window glass is
not permitted for rented vehicles, a fine of AED10,000/- would be imposed on
violators/offenders who would be held responsible for the same. |
|
|
| 9. Vehicle
check-in |
| 1)
|
Hirer must inform
Selfdrive or its associate partners, before hiring, of his intention to return the vehicle
at another premise or other Emirate, and must define the date and time otherwise excess
days' charge shall be imposed on him. Any Change in return location other than the
location selected at the time of the start of the rentals will be a chargeable service.
|
|
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| 2)
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At the time of
vehicle's off-hire, the cost of any un-reported damage/s as well as damages with no
police report/s, would be fully charged to hirer's account |
|
|
| 10. Driving
License |
| 1)
|
UAE Driving license is a must for all residents, while international driving license is required from visitors (excluding visitors from European Union & other countries as per declaration #126/2008), GCC Residents can drive with their GCC Driving License.License requirements vary by supplier and are verified only after booking. Depending on the supplier, a local license of 1 to 12 months may be required, with a 2-year home country license needed if less than 12 months. In case of an accident, for certain suppliers, the customer is liable for the insurance excess plus an additional 20%. Non-compliance may result in cancellation of the booking with 10 % cancellation charges.
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|
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| GCC Driving License
|
| 126 Rule
2008 |
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| No. |
Rule |
Remarks |
| 1 |
Resident Customers |
Any Resident Customer must hold a local driving license
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| 2 |
Visitors (visit Visa) |
All visitors from the below countries are allowed to
drive in the UAE with their local valid driving license UK, USA, France, Japan, Belgium,
Holland, Switzerland, Denmark, Austria, Ireland, Sweden, Greece, Germany, Italy, Norway,
Turkey, Canada, Poland, Republic of Korea, Finland, Republic of South Africa,Australia,
New Zealand and Romania
Note: The Customer must hold the same Passport and Driving
license of the same country |
| 3 |
Visitors from Korea, Japan,
Turkey & Greece |
Visitors from the Republic of Korea,
Japan, Turkey and Greece are requested to have a translation of their licenses approved by
the Council / Embassy. |
| 4 |
Visitors (other countries) |
Visitors from other countries must bring their
International Driving License to be able to drive in the UAE |
| 5 |
GCC Visitors (GCC Original ID) |
Visitors of GCC Origin are allowed to drive with their
GCC driving licenses in the UAE |
| 6 |
GCC Visitors ( Foreigner ID) |
Visitors from GCC countries, who are not of GCC origin,
are allowed to drive with their GCC Driving license only if their residence visa in GCC
country/s is still valid
|
|
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| 11. Payment &
Deposit |
| 1)
|
After Successful
booking, an E ticket will be sent to the registered email Id and SMS will be shared to the
registered Mobile number as payment confirmation. |
|
|
| 2)
|
Payment terms are
negotiated at the time of rental, with credit and debit cards accepted. All rental
charges, including any additional fees and a non-refundable convenience fee of up to AED
249 will be charged based on the car model and the service type (Refer to Fees & Charges
for details), must be paid in advance. Additionally, a pre-authorization or charge for a
security deposit is required to confirm the booking. |
|
|
| 3)
|
Payment terms are
negotiated at the time of Rental where credit card / Debit Cards payments are accepted.
Rental charges will be collected in advance and a pre-authorization / Charge for security
deposit is applicable to confirm a booking. |
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| 4)
|
Hirer must be the
holder of the credit/debit card utilized for the transaction and the hirer must be present
at the time of collection at the rental counter or upon delivery to execute the agreement.
Failure to adhere to the cardholder policy shall result in the cancellation of the
reservation with 10 % of the total invoice values as cancellation fee. Any remaining
balance will be transferred as selfdrive credits which is to be claimed by the hirer by
logging into the Selfdrive mobile application |
|
|
| 5)
|
The hirer must have the
adequate credit limit to cover a minimum deposit ranging from AED 1500 to AED 7500,
depending on the leased/renter car model. |
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| 6)
|
The deposit shall be a Pre Auth / a
Charge in the hirer's credit / debit card and is intended to cover the potential traffic
fines & minor vehicle damages up to the cost of the repair. |
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|
|
| 7) |
Late Payment Charges: In the event of
payments not received for extension of a reservation Min Late payment charge of AED 100 per month
on all the late payment Invoiced months will be applicable. |
|
|
| 8) |
In case of a payment default or a payment
failure, selfdrive and/or its associated partner reserves the right to implement any measures
leading to the immobilization of the vehicle to recover the outstanding by giving adequate notice.
Remobilization of the vehicle will be at a cost of
AED 200 + VAT. |
|
|
| 9) |
The Hirer hereby authorizes selfdrive and
its affiliate partners to seize and/or take steps to seize and/or authorize another to seize the
subject matter rented and/or perform any act that is necessary to retrieve the subject matter and
thereafter repossess the subject matter by gaining full physical custody and control of the rented
subject matter, upon the hirer commits and/or alleged to have committed an act, which was not
subsequently rectified within the time period as notified by the selfdrive or its affiliate
partners, that repudiates the contract between the Selfdrive and hirer. The Hirer further
acknowledges that the representatives of the Selfdrive or its affiliate partners have the full
authority to accept the delivery of the subject matter rented and the hirer irrevocably agrees to
hand over peaceful custody of such subject matter to the representative(s) of selfdrive or its
affiliate partners upon a legitimate representation is made to that effect. |
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| 12.
Booking Extension |
| 1)
|
An Auto extention will be triggered
for all the rentals - Daily | Weekly | Monthly on the date of the rental expiry as per the
billing cycle in the E ticket. It's the hirer's responsibility to inform Selfdrive team
using the Selfdrive Mobile Application - “Return” tab in my account section maximum 24
hours prior to the rental expiry. Selfdrive would not process any claims thereafter once
the invoice is generated from the auto extention and will not accept any refund claims.
|
|
| 2)
|
It is the hirer's responsibility to
ensure the extention or return of the vehicle by communicating with the selfdrive team at
least 24 hours before the rental period expires using the selfdrive app or to the
authorized call center. Failure to do so will result in automatic extension of the rental
as per the original booking duration and type. |
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| 3)
|
No Refunds will be processed once the
autoextention is processed. |
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|
13. Offers |
|
All offers are limited to only to the 1st reservation/1st Time users
and same offer rates will not be applicable on extension of the reservation.
Offers are limited to car models and time and duration. Selfdrive reserves the
right to close the offer period or close the complete offer without any prior
notice. All Extension will be shifted to the new rates post the offer ends, except
for the bookings under the Microlease | Leasepro processed with installment pre
agreed by selfdrive.
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|
|
Downpayment Offer : |
|
1) |
Downpayment
processed towards any car under this offer is Non-Refundable
|
|
|
2) |
No Refund
for Early return or cancellation of the booking processed under the downpayment
offer
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3) |
Downpayment
offer cannot be combined with any other offers (Coupon Code, Tactical Sale offers,
Card offers etc.)
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|
4) |
All other
terms and conditions will follow the standard rental terms.
|
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5) |
Offer is
subject to availability and selfdrive reserves the right to terminate this offer
without any prior notice or information
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|
| 14. Zero
Deposit Offer |
|
1) |
This offer
is valid for a limited period time and on selected car models.
|
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2) |
This offer
is Exclusively for Debit and Credit Card Holders Only.
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|
3) |
At any given
time, the Debit and/ or Credit Card Holder must have enough credit limit to cover
the Damages, Fine, Salik, Dents, Penalty, Fees, Fuel, Tire, or losses, failing to
do so is deemed as breach of contract and will be termed as willful defaulter.
|
|
|
4) |
Minimum
liability will be the Security Deposit Amount Mentioned prior to booking the car
and as mentioned on the Invoice (Eticket).
|
|
|
5) |
In case, any
scope of damage is reported, Selfdrive reserves the right to Charge the Card
Holder / User with a Min Amount of AED2500/- up to the value of the damage as per
the details shared by the partner on the given card number.
|
|
|
6) |
The card
holder authorizes Pinewoods Technology Services to Charge Min Security Deposit to
cover any Damages, Fine, Salik, Dents, Penalty, Fees, Fuel, Tires or Losses or
total amount whichever is higher to its Card..
|
|
|
7) |
The Card
Holder also confirms these charges to be accepted and Indemnifies that No card
charge back case will be filed or claimed following the Zero Deposit Offer.
|
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|
8) |
8. Any One
who does not wish to be a part of this offer should reach out to the company
within 24hrs of booking the car and opt-out of the offer before vehicle pick up by
sharing the details of the bookings to info@self-drive.ae.
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|
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9) |
All standard
terms and conditions are applicable as per the rental agreement.
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|
|
| 15.
Cancellation Policy |
|
1) |
All
cancellations will be processed only via the Selfdrive authorized call center.
|
|
|
2) |
Refunds for the
reservations will be issued if cancellations are requested within 7 days of the
initial booking before the vehicle pick up. Flat 10 % Cancellation fee will be
applicable in case of cancellations due to non-compliant in providing the required
documents such as credit card/deposit card copy (as per the original mode pf
payment), or any other required documents as per the concerned authorities for a
rental/lease contract execution and change of plans etc.
|
|
|
3) |
Refunds will be
done only through the original mode of payment. Itcan take up to 45 days for the
refund transfer to be completed. |
|
|
|
| 16. No
Shows/Lost Rentals: Prepaid Reservations (Pay Online) |
|
1) |
If you fail to cancel your reservation prior to the Pick-Up Time and
do not collect the vehicle on the Pick-Up Date, or if you fail to comply with the
pick-up terms (refer Rental Qualifications & Requirements), we reserve the right
to make a No Show/Lost Rental Charge as full rental amount.
|
|
|
2) |
If no communication is received from the hirer's end within12hrs
from the pick-up time, about any change in the reservation 100% rental will be
charged. |
|
|
| 17. Early
Return |
|
1) |
Rental Refund
is not applicable in case of an early return on the cars. |
| |
|
|
2) |
Refund of down
payment is not applicable in case of early return of the car has been under the
subscription offer. |
| |
|
|
3) |
In case of an
early return of a booking processed under Express Booking (Daily & Weekly) |
Microlease ( 1 to 12 Month Subscription) | Leasepro (Long Term Lease) | Airport
Rental, standard early termination penalty is applicable (Refer to Clause No 20)
or a differential pricing penalty for the used duration based on the 1st month non
discounted pricing will be applicable. |
| |
|
|
4) |
All Cars
Exclusively registered under Lease Pro will have the early return penalty as per
the clause 31. |
|
|
| 18. Late
Return Charge |
|
1) |
Hirers are
expected to return the vehicle on the same time as per the vehicle checkout signed
at the time of vehicle pickup |
| |
|
|
2) |
1 Hour buffer
time will be permitted from the time of actual return time. |
| |
|
|
3) |
Any delay
further, Selfdrive reserves the right to charge a Late return fee of min AED 50.00
to max AED 1000.00 or a min of 1 day rental + AED 250 admin fees to compensate us
in part for the costs we incur in finding an alternative vehicle to satisfy our
next booking for your vehicle and for our administration costs in contacting you
to return the vehicle. |
| |
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|
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| 19. Refund
|
|
1) |
All refund claims need to be processed via pre approval from the
company. All the details i.e. E-ticket, Reservation Copy etc. for the refund needs
to be mailed to
accounts@selfdrive.ae. |
|
2) |
All refunds will be processed to Hirers card as per the
original mode of payment only.All Claims and refund request needs to be
processed within 60days from the date of reservation or payments made.
|
|
|
3) |
All deposit refunds will be processed with in 30 days and
upon receiving total clearance from RTA in regards to any traffic fines or
Salik/tollcharges. |
|
|
| 20. Terminations - Micro Lease / Lease PRO / Neos |
|
1) |
All 3 Month, 6 Month, 12 Months reservations in Microlease
and All leasepro reservations - 12 Month, 24 Month, 36 Months are subject
to an early termination penalty of 2 Months rental charges in case of an
early return or early contract closure. |
| |
|
2) |
All Chevrolet / GMC / Cadillac leasepro reservations
processed for 12 Month | 24 Month & 36 Months are subject to early
termination penalty as per the below: |
|
| Lease Period |
Year of Early Termination |
Early Termination Charges |
| 1 |
Less Than 1 (One)
Year |
3 Months Lease Charge |
| 2
|
Less Than 1 (One)
Year |
4 Months Lease Charge |
| 2nd Year |
3 Months Lease Charge |
| 3
|
Less Than 1 (one)
Year |
6 Months Lease Charge |
| 2nd Year |
4 Months Lease Charge |
| 3rd Year |
3 Months Lease Charge |
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21. Indemnification |
|
|
Without limiting the generality or effect of other provisions of
this Agreement, you agree to indemnify, hold harmless, and defend us, our
affiliates, licensees, subcontractors, and agents, and each of our or their
officers, directors, and employees, from and against any and all claims, damages,
losses, costs (including reasonable attorneys' fees), or other expenses that
arise directly or indirectly out of or fromyour breach or alleged breach of this
Agreement/any clause or part, including any violation of the Code of Conduct
above; and (b) your use of this website and engagement in transactions on this
website including, but not limited to, use of the Site Materials. |
|
|
| 22.
Delivery / Collection of vehicles |
|
1) |
Delivery /
Collection of vehicles is chargeable and varies according to distance from/to Abu
Dhabi down Town subject to a minimum charge of Dhs.30/- each way. |
| |
|
|
2) |
Prior to
returning the vehicle (Actual Rented Car / Replacement Car), the customer shall
ensure that the vehicle is clean, free from all personal belongings and waste
materials and has to return the car with the car with at actual fuel as received.
|
| |
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|
3) |
If the returned
vehicle contains customer belongings, the same will be kept in the lost and found
department and the customer is liable to collect the same within 15 days from the
date of such an event. Hence Forward the company and its suppliers do not stand
liable towards any losses incurred from the same and would not accept any
compensation claims. |
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23. Airport Surcharge |
|
|
All Airport Parking charges needs to be paid by the hirer. In case
the payment is done by selfdrive additional AED 25 will be charged as Surcharge.
|
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24. Breakdown Service |
|
|
Hirer will have to contact the partner through the number mentioned
in the selfdrive mobile application after logging into the profile or through the
number mentioned in the e ticket. |
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25. Additional Charges |
|
|
Additional charges shall be applicable to the Hirer for Salik
(Dubai Tollgate pass) at Dhs.5/pass as well as for any other additional
requirements of Hirer and as per the Law. It is the responsibility of the hirer to
carry a baby seat as mandated by the RTA and governed by UAE LAW to have mandatory
child / baby seats. Any fines with regards to the same will be charged to the
Renters accounts. |
|
|
| 26.
Driving outside UAE & Off-Road Driving |
|
1) |
Our vehicles are
not permitted to be driven outside UAE. |
| |
|
|
2) |
There is an
exception as regards Oman subject to condition that the vehicle can be driven
there with our prior written consent. The granting of this consent is our
discretion. We will provide the Hirer/s with requisite documents after paying Oman
insurance coverage Fee = AED500/week. |
| |
|
|
3) |
In the event of
breakdown/accident, Hirer is responsible to bring the vehicle to Omani-UAE Borders
at his/its own costs. |
| |
|
|
4) |
Our vehicles are
not permitted to be used for Safari / Fun-drive / Race / Off roading / Advertising
/ Hiring / Leasing / Sub Leasing / Contracting / 3rd party Contracting and
mobility services / Loans / Use for Loan Security / Financial Rewards. The Hirer
will be held liable to pay all damages, necessary repairs & towing charges if he
failed to adhere with the same. |
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| 27. Usage
of Vehicles |
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1) |
Hirer commits
and agrees that he won't allow anybody to drive the rented vehicle unless been
authorized by selfdrive.ae |
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2) |
Hirer undertakes
that neither he nor any of the listed additional drivers will use the vehicle in,
Pushing, Pulling or Towing objects, Races & Fun Drive, Rough Roads & desert
Safaris, teach Driving, rent the vehicle without Selfdrive permission. Hirers that
fail to adhere to the same will be held responsible & liable for all charges
resulting from damages, penalties, fines & other dues Hirer commits that he/any
additional driver will not drive the vehicle outside UAE except to OMAN if been
pre-approved as specified above. BMW Cars are not permitted to be driven out side
of UAE. |
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3) |
Smoking
including the use of electronic smoking devices are not permitted in any of the
selfdrive cars |
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4) |
The hirer agrees
to disclose the location of the vehicle upon request and allow the company or its
representatives to inspect the vehicle at all reasonable times and for that
purpose to allow entry into any land /premise where the vehicle is located /
stored. |
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28. Minor Not allowed to be a user |
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Use of website and services of booking / rental / driving of
selfdrive.ae is available only to persons who are above the age of 23 years and
max 65 years and can form a legally binding contract under the local Law. If you
are a minor i.e. under the age of majority specified by Law of the Land, you may
use Selfdrive only through a parent or guardian, but you are not permitted to
subscribe to the services yourself by using the website |
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| 29. We
will accept following currency towards payment: AED only. |
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| 30. We
expressly state that we do not trade with or provide services in/to OFAC and sanctioned
countries. |
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| 31. The
Hirer must maintain a copy of transaction records and other relevant policies and rules.
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32.Disclaimers |
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The information
contained in this website is for general information purposes only. This website, the site
materials, and any product or service obtained through or in connection with this website
is provided by selfdrive.ae and while we endeavour to keep the information up to date and
correct, it is on an "as is" and "as available" basis without representations or
warranties of any kind, either express or implied, about the completeness, accuracy,
reliability, suitability or availability with respect to the website or the information,
products, services, or related graphics contained on the website for any purpose, unless
otherwise expressly provided in a written, agreement with us to which you are a party with
regard to a particular product or service. To the fullest extent permissible pursuant to
applicable law, we and our affiliates, licensees, suppliers, advertisers, and agents
disclaim all warranties, express or implied, including, but not limited to, implied
warranties of title, merchant ability, fitness for a particular purpose, and
non-infringement, unless otherwise expressly provided in a written, agreement with us to
which you are a party with regard to a particular product or service. In no event will we
be liable for any loss or damage including without limitation, indirect or consequential
loss or damage, or any loss or damage whatsoever arising from loss of data or profits
arising out of, or in connection with, the use of this website. Through this website you
are able to link to other websites which are not under the control of selfdrive.ae. We
have no control over the nature, content and availability of those sites. The inclusion of
any links does not necessarily imply a recommendation or endorse the views expressed
within them. Every effort is made to keep the website up and running smoothly. However, we
and our affiliates, licensees, suppliers, and agents do not warrant that your use of this
website or the site materials will be uninterrupted, error-free, or secure, that defects
will be corrected, or that this website (or the server(s) on which it is hosted) or
related software is free of viruses or other harmful components. You acknowledge that you
are responsible for obtaining and maintaining all telephone, computer hardware, and other
equipment needed to access and use this website, and all charges related thereto. No
opinion, advice, or statement of us or our affiliates, licensees, suppliers, agents, or
visitors, whether made on this website, in the site materials, or otherwise, shall create
any warranty, unless otherwise expressly provided in a written, agreement with us to which
you are a party with regard to a particular product or service.Your use of this website is
entirely at your own risk. |
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| 33. |
By Using or continuing
to use the site you agree to use of your information (Including Sensitive Personal
Information) in accordance with the Terms & Conditions of Selfdrive which may be amended
from time to time as per the legal requirement of the Operational domicile. You also agree
and consent to us collecting, storing, processing, transferring and sharing information
(Including Sensitive personal information) related to you with third parties or service
providers to execute the services, including payments/details for the period of the
service that you have opted with Selfdrive in the operational domicile |
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| 34. |
In the event a conflict
arises between any information posted on this website, this Agreement, and/or any contract
you have with us, the terms of your contract with us will prevail over this Agreement and
the information posted on this website, and this Agreement will prevail over information
posted on this website. |
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| 35.
Limitation of Liability |
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As a condition of your
use of this website, you agree that neither we, nor any of our affiliates, licensees,
suppliers, directors, officers, shareholders, employees, or agents, will be liable to you,
anyone claiming for/through/under you or in trust/as fiduciary for you or any third party
for any direct, indirect, incidental, special, exemplary, punitive, or other damages under
any contract, negligence, strict liability, or other theory/law, or consequential loss of
profits, loss of earnings, loss of business opportunities, lost data, interrupted
communications, damages, expense, or costs resulting directly or indirectly from or
otherwise arising in connection with : |
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| 36. |
The use of this
website, including, but not limited to, damages resulting or arising from your reliance on
this website or any information or materials found on this website or hyperlinked from
this website, or the mistakes, omissions, interruptions, errors, defects, delays in
operation, transmissions, eavesdropping by third parties, or any failure of performance of
this website. 2. Government restriction, strikes, war, civil commotion, terrorist
activities, any natural disaster or force majeure, power failures, large increases in
on-line activity in a short period of time (usage spikes), viruses, catastrophic hardware
failures, attacks on our servers, fires, earthquakes, floods, unusually severe weather, or
any other condition beyond our reasonable control limiting, preventing or otherwise
affecting either your access to or use of this website or site materials or our ability to
provide products or services in connection with, or reserved or ordered through, this
website. |
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| 37. |
Loss of security of
information you have provided in connection with your use of this website, or interception
of any such information by unauthorized third parties. |
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| 38. |
In no event will the
company or Its suppliers be liable to the hirer in the contract, tort or otherwise
including any liability or negligence. |
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| 39. For
any fair, wear and tear of the vehicle. |
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| 40. For
any loss arising out of, any delay in or failure to effect delivery of the vehicle or for
any damage incurred in the course of delivery |
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| 41. |
For any events outside
of the company's reasonable control, including but not limited to office computer system
or telecommunication failures, act of God or terrorismfor any loss or damage which is not
reasonably foreseeable to the hirer. |
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| 42. |
Your sole remedy for
dissatisfaction with this website and/or site materials contained within this website is
to stop using/choosing not to start using at all this website and/or site materials, as
applicable. Your use of this website will be presumed and deemed to be a use after having
fully read, understood and accepted these terms and conditions here in contained. |
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| 43.
United Arab of Emirates is our country of domicile. |
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| 44.
"Any dispute or claim arising out of or in connection with this website shall be governed
and construed in accordance with the laws of UAE". |
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| 45. |
If you use COMPANY
Site, you are responsible for maintaining the confidentiality of your account and password
and for restricting access to your account from any devices, and you agree to accept
responsibility for all activities that occur under your account or password. |
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| 46.
"We accept payments online using visa and Mastercard credit/debit card in AED (or any
other currency agreed)". |
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| 47.
Availability of this Website |
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This website is usually
available 24 hours a day, 7 days a week. However, we retain the right to make this website
unavailable from time to time for any reasonor no reason. We shall not be liable for any
damages arising from any interruption, suspension, or termination of this website. |
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