Car Rental 101: Must-Know FAQs For First-Time Renters In Dubai

If you're considering renting a car for the first time in Dubai, here are some key FAQs you should know. Whether you're a tourist or a resident, understanding these can help make your rental experience smooth and enjoyable. This guide covers everything you need to get started.

Person holding keys of a car rental

Why Rent a Car in Dubai?

  • Benefits of Renting a Car: Dubai is designed with drivers in mind, offering well-maintained roads and easy access to key attractions. Renting a car allows you to explore the city at your own pace. 
  • Exploring Dubai at Your Own Pace: With a rental car, you're not tied to public transportation schedules. You can visit popular destinations like the Burj Khalifa or the Palm Jumeirah whenever it suits you. Plus, with services like Selfdrive, renting a car is straightforward, hassle-free and can also be done last-minute.

What Documents Do I Need to Rent a Car in Dubai?

Required Documentation for Residents and Tourists:

  • To rent a car in Dubai, you’ll need a valid driver’s license. Residents can use their UAE driving license.
  • Tourists should have an International Driving Permit (IDP) if their home license is not in English or Arabic. This permit translates your license into a format that is universally understood. It’s a good idea to arrange this before you travel, as some rental companies will ask for it.

Know more about the documents required at - Driving abroad | The Official Portal of the UAE Government.

What Are the Age and Driving Experience Requirements?

  • Minimum Age and License Validity: In Dubai, you need to be 21 to rent a car, though luxury vehicles may require you to be 25. Your license must be at least one year old.
  • Insurance Implications for Young Drivers: If you are under 25, you might be subject to a young driver surcharge. This is standard across many rental companies, reflecting the higher insurance costs for younger drivers.

Know more about renting a car in the UAE at - UAE Ministry of Economy.

How Do I Choose the Right Rental Car?

Factors to Consider - Budget, Group Size, and Purpose: When choosing a rental car, consider your budget, the number of people in your group, and the purpose of your trip. For instance, a compact car might be ideal for solo travelers, while families might prefer a spacious SUV. 

To get the best car rental options in Dubai, go to Timeoutdubai.com.

How Long Can I Rent a Car in Dubai?

Duration of Car Rentals: In Dubai, the duration of car rentals can vary widely based on your needs. Short-term rentals, typically ranging from a day to a week, are perfect for tourists or residents needing a temporary vehicle. For those looking for longer-term solutions, monthly rentals offer better rates and are ideal for residents or visitors on extended stays. 

Selfdrive offers a range of options, from compact cars to luxury sedans and SUVs, with lease duration varying from 1 day to 36 months - ensuring that you can pick a car that suits your needs.

What Are the Costs Involved in Renting a Car?

  • Understanding Rental Fees and Charges: The cost of renting a car in Dubai includes the daily/monthly rental rate, insurance, and any additional fees such as those for extra drivers or GPS units.
  • Additional Costs: Insurance, Fuel, and Extras: In addition to the rental fee, you’ll need to budget for fuel, which is relatively inexpensive in Dubai. Insurance is mandatory, and while basic coverage is included, you might want to consider additional options for peace of mind. Selfdrive offers various insurance packages, allowing you to choose the coverage that best suits your needs.

What Are the Rental Insurance Options?

When renting a car in Dubai, you’ll be offered several types of insurance coverage, including Collision Damage Waiver (CDW) and Theft Protection. CDW reduces your financial responsibility if the car is damaged, while Theft Protection covers loss due to theft. 

Read Selfdrive FAQs to know more about the rental insurance we provide.

Where Can I Pick Up and Drop Off the Rental Car?

  • Airport vs. City Pick-Up: Many rental companies offer the convenience of picking up your car at Dubai International Airport, which is ideal if you're arriving by air. Alternatively, picking up your car from a city location might be more economical if you’re already in Dubai. 
  • Drop-Off Locations and Fees: Most rental companies allow you to drop off the car at a different location for an additional fee. It’s important to clarify this when booking to avoid any surprises. 

Selfdrive provides multiple pick-up and drop-off locations throughout the city, and airports, making it easy to find one that suits you.

What Are the Fuel Policies of a Car Rental company?

Full-to-Full vs. Full-to-Empty Policies: The most common fuel policy is full-to-full, meaning you’ll receive the car with a full tank and need to return it the same way. Failing to do so could result in refueling charges. 

Here is the link to petroldubai.com - where you can find a map of fuel stations in Dubai.

Are There Any Traffic Rules and Regulations to Be Aware Of?

  • Important Driving Rules in Dubai: Dubai’s traffic laws are strict, and it’s essential to follow them to avoid fines. Speed limits are well-marked, and seat belts are mandatory for all passengers. Mobile phone use while driving is prohibited unless using a hands-free device. Familiarize yourself with these rules before hitting the road.
  • Common Fines and Penalties: Speeding is the most common traffic violation in Dubai and can result in substantial fines. Traffic cameras are widely used to enforce these limits, so always drive within the posted speed limits. To learn in depth about the rules & fines, read Navigate UAE Traffic Fines: What Every Driver Needs To Know.

What Should I Know About Parking in Dubai?

  • Parking Options: Paid, Free, and Valet: Finding parking in Dubai can be challenging, especially in busy areas like Downtown or the Marina. Paid parking is common, but free parking is available in residential areas. Valet parking is also an option at many hotels and malls.
  • Tips for Avoiding Parking Fines: Always check parking signs and pay for parking if required. Dubai uses a digital parking system, which allows you to pay via SMS or App (AndroidIOS).

Go to the Official RTA Website for in-depth detail of the parking rules. Click here to read more about How To Park Like A Pro In Dubai.

Can I Drive Outside Dubai with a Rental Car?

  • Rules for Cross-Emirate Travel: You can drive your rental car to other emirates like Abu Dhabi or Sharjah, but it’s important to inform your rental company of your plans. 
  • Restrictions on International Travel: Taking a rental car outside the UAE is generally not permitted unless explicitly allowed by the rental company. Make sure to check the terms if you plan to travel to neighboring countries.

Selfdrive allows for cross-emirate travel, download the Selfdrive App to know more about it.

How to Handle Emergencies or Accidents with a Rental Car?

  • Steps to Take in Case of an Accident: If you’re involved in an accident, the first step is to contact the police and obtain a report. This report is crucial for insurance claims. After that, inform your rental company immediately. 
  • Contacting Rental Support and Insurance Providers: Make sure you have the emergency contact numbers provided by your rental company. 
  • Selfdrive offers 24/7 customer support to assist you in such situations. With us, you’ll have access to their support team, who can guide you through the process of filing a claim or getting roadside assistance.
  • Here is the emergency guide to the Official Dubai Police Website for reporting accidents.

What Are the Common Rental Scams and How to Avoid Them?

  • Identifying and Avoiding Scams: To avoid potential scams, it’s best to rent from reputable companies with good reviews. Always inspect the car before driving away and document any existing damage. Selfdrive is known for its transparency and customer service, which helps minimize the risk of any unpleasant surprises.
  • Tips for a Safe Rental Experience: Take photos of the car’s condition before and after your rental period. Ensure that you understand all terms and conditions before signing any agreements.

How to Return the Rental Car?

  • Checking for Damage and Cleanliness: Before returning the car, check it for any damage and make sure it’s clean. 
  • Understanding the Final Bill and Security Deposit Return: When returning the car, review the final bill to ensure all charges are accurate. The security deposit should be returned promptly if there are no issues.

We offer a smooth return process, with clear instructions to follow to ensure you get your security deposit back promptly.

Get the Selfdrive App or visit our website to book your car now. For a seamless rental experience, call us at +971 45733500 and let our dedicated team assist you.

Note: Information may vary; always confirm details with the rental company.